Emily

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  • What To Do if Your Computer is Lost or Stolen

    Summary If your laptop computer or mobile phone (even personal laptop / mobile phone) is lost or stolen please contact IT immediately. We'll send a remote wipe command for the data on your laptop a...

  • Requesting Software

    If additional software is required please follow the usual channels to request software via Service Desk Portal. Once you receive notification that the software has been approved and remotely deplo...

  • Requesting Hardware

    If additional Hardware is required please follow the usual channels to request hardware via Service Desk Portal. Please note: there may still be delays due to supplier shortages. NB: Third-Party pu...

  • Global Equity Policy

    Our Global Equity Policy highlights our philosophy and policy for equity at Zendesk. It is our northstar vision and a statement of our collective responsibility to ensure we keep Zendesk a fair and...

  • Who should I contact in HR?

    Whilst you can always email us at peopleops@zendesk.com you may want to reach out to someone on the HR team directly.  Please check here to learn who your go-to HR person is.  Thanks! 

  • People Process & Employee Experience 2022 Calendar

    The 2022 P&P Annual Calendar provides transparency on when key people processes and programs occur throughout the year, helps our employees prepare to participate in such events and helps other com...

  • Onboarding Plan Template

    Here’s a sample onboarding plan you can customize to help your new hire get acclimated to their new role. Please complete this and share it with your new hire and all the folks they will be working...

  • Who should I contact with questions about hiring?

    If you have specific questions related to hiring, please contact the following people:  People Partner - questions related to job level, location Recruiter - questions related to recruiting proces...

  • LinkedIn Recruiter User Guide for Hiring Managers

    LinkedIn Recruiter provides an excellent platform for recruiter/hiring manager collaboration One of the major selling points of LinkedIn Recruiter is its ability to facilitate near seamless collabo...

  • Hiring Guide

    You can find our most updated version of the Hiring Guide here.   The Recruiter should make a copy of the template and share it with the Hiring Manager. The Hiring Manager is responsible for comple...